Acuity’s Work Comp Claims Care Is World-Class

When we say Acuity delivers world-class claims service, what does that mean?

It means same-day contact, a dedicated adjuster, and a commitment to care. And in work comp, it means a few other things as well, such as:

Managed Care

Our managed care program features a preferred provider network with negotiated discounts, a bill review program that looks at every bill—over 100,000 bills a year—a pharmacy benefit program, and more. Our program generates savings of almost 60% on work comp claims with a medical component, protecting your customers’ experience mods.

Nurse Case Management

Dedicated nurse case managers oversee claims to ensure access to and timely coordination of proper treatment toward recovery while optimizing medical costs. Our 24/7 nurse helpline program saves money by assisting injured workers who have nonemergent injuries.

Return-to-Work Support

We help injured employees return to health and work, including a transitional return-to-work program.

Acuity offers a key advantage in handling work comp claims: we incur the costs of these added services without charging them to the claim. We also provide network savings reports that list claims with paid medical bills during the experience period. That’s a valuable tool you can use with your customers to analyze savings and demonstrate our added value to their work comp program.

When you compare insurers, you’d be hard-pressed to find anyone who delivers world-class claims service like Acuity. We maintain a 96% satisfaction rating from customers who have experienced a claim—and that’s a great reason to write work comp with Acuity!