This year’s holiday shoppers are savvier than ever before. They are looking for an irresistible gift that makes the recipient feel as though they have been given something truly special and unique. A great way to find this special gift is through small businesses. Small Business Saturday is a day dedicated to buying local. The campaign helps drive traffic to local and small businesses. Small businesses are open and ready to help holiday shoppers find that perfect gift on Small Business Saturday and throughout the entire holiday season.
Online shopping has made researching gift ideas very easy as you can obtain information in just a few clicks. That is part of the reason shoppers are expecting so much from the in-person shopping experience. According to a survey from Gallup, 93% of holiday shoppers will by at least some gifts online, but only 6% will get all their gifts from online retailers. With the rest of holiday shopping still being done in brick and mortar stores, small businesses across all retail segments—home décor, hardware, grocery, etc.—have the opportunity to bring in these customers and provide them an experience to remember.
Here are some ideas that can help you, the small business owner, with merchandising this holiday season:
Whether your customers are shopping alone or with their family and friends, they will want a great in-store experience. Of all shoppers surveyed, 64% reported that in-store shopping was more influential in “their purchasing decisions than online research.” By training your staff to provide individual attention and to answer all questions in a friendly fashion, you can increase your sales. In addition, utilizing captivating and strategic merchandising can give your customers the in-store shopping experience that they seek this holiday season.
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