Benefits of Using a Fishbone Diagram

To identify and solve root cause, we need to ask as many “whys” as we can. This is where the fishbone diagram comes in and helps us to ask “why” until we have identified all potential causes and determined the root cause.

• Highly visible – Everyone can see it.
• Organized – If you get lost or lose focus you can pick up where you left off.
• Systematic – Provides a methodical approach to root cause search.
• Standard - Provides a standardized tool for the whole organization for root cause identification.
• Documentation – Establishes a historical document of what was identified, has been implemented, and will be . pursued in the future.
• Ease of use – A fishbone is simple to use and can be taught readily to the organization to help identify root causes.
• Employee empowerment – Will help create a culture where everyone’s insight and knowledge matter and problems will be solved together.

Continue reading to learn how to create a fishbone diagram.