Texas Health Care Network (HCN)

Acuity has partnered with CorVel to offer Texas employers a workers’ compensation health care network (HCN) option through the Texas CorCare® Network. This network has widespread coverage in nearly every Texas county and all major population areas.

What you need to know about the HCN process.

How to find a provider?

Acuity partners with CorVel to assist you in finding an HCN provider near you.

Go to CorVel's Provider Lookup
In the network dropdown, you must select "Workers' Compensation Texas CorCare Certified"
Select a search radius
Enter a zip code
Expand optional search fields
In the specialty dropdown select “Treating Providers”
Click "Search"

How do you implement HCN?

Acuity provides you with an enrollment checklist, but here are a few of the steps to keep in mind.

Review and distribute the Texas CorCare® Employee Notice of Network Requirements packet with all employees. (Spanish)
- Obtain a signed employee Acknowledgment Form from each employee. (Spanish)
Document the method and date(s) of delivery of the Notice of Network Requirements and Acknowledgment Form to each employee.
Post the notice of Texas CorCare® Employee Notice of Network Requirements at each place of employment.
Send signed Texas WC Certified Health Care Network Attestation Form to Acuity.

If you need additional information or desire assistance in the enrollment process, please contact your agent.

Additional information

FAQs

Have questions? We have answers.

What is a Health Care Network?

A health care network is an organization certified by the Texas Department of Insurance and under contract with an insurance carrier to deliver health care to injured workers.

What are the benefits of joining the Health Care Network?

Networks control costs by contracting with health care providers to perform health services at pre-negotiated rates below Texas State Fee Schedule. Employers who complete the enrollment process as required by Texas workers’ compensation statutes are eligible for a premium reduction.
Networks are required to offer an adequate number of providers per state-certified geographic service area to ensure appropriate access to medical care.
With the use of return-to-work guidelines chosen by the network, the employee’s medical progress can be monitored as well as their ability to return to the job.
The use of a treating provider as a gatekeeper helps closely supervise patient care and progress under treatment.
Physicians are required to work with case managers to help facilitate treatment for injured workers.
A quality improvement program is in place to continuously evaluate the network’s overall effectiveness and ensure continuous improvement.

What is the network discount on a policy?

Most eligible policyholders will receive an annual network premium discount of 10 percent. For mid-term endorsements, the 10 percent is prorated for the remainder of the policy term. The network discount is only applicable to Texas premium.

Can I take advantage of the network discount mid-term?

Yes, eligible accounts can opt into the network during the policy period, and the discount will be applied pro-rata. Contact your agent for assistance.

If I change carriers to Acuity and have completed the enrollment with my prior carrier, do I have to go through the enrollment again?

Yes, you must complete the enrollment process to participate in Acuity’s health care network.

What paperwork is involved in getting into the network?

Following the completion of the steps outlined in our Enrollment Checklist & Instructions document located at acuity.com/TexasHCN, fill out and send to Acuity the Attestation Form also on our website.

Does the policyholder have to renew the employee acknowledgment annually?

No, once the notice has been distributed and the acknowledgment form is signed, the network requirements remain in place as long as the policyholder stays with Acuity. However, a second acknowledgment form is required when an injury occurs.

What if one of my employees does not sign the form?

The employer should keep records of the distribution, method of delivery, date of delivery, and any refusals to sign the form. An employee who receives the employee notice but refuses to sign the acknowledgment form is subject to network requirements, unless the employee has pre-designated his/her HMO treating doctor. Pre-designation must be done directly with the network prior to injury. An injured employee who seeks care outside the network and has not pre-designated his/her HMO treating doctor, may be financially responsible for his/her medical costs.

Where can we get a list of the network doctors?

A list of network providers is available at corvel.com/ppo-lookup/. From the website, choose the ‘Texas CorCare Certified Network’. You may also email Texas@corvel.com, or call CorVel at 866.353.9768.

Are there any types of treating physicians that are not included in the CorVel Health Care Network?

Each network determines what specialties are included as treating physicians. CorVel’s current network does not include physical therapists, occupational therapists, or chiropractors as treating physicians.