Acuity Insurance is named Commercial Lines Carrier of the Year by The Insurance Alliance Network in Pennsylvania.

The Insurance Alliance Network selected Acuity as Commercial Lines Carrier of the Year based on a member survey in which the insurer ranked the highest in categories such as underwriting expertise, responsiveness, ease of doing business, and claims service. 

“When there is a strong partnership between independent insurance agencies and insurance companies, everyone wins – especially the consumers.  The service they receive is improved through enhanced communication, deeper understanding of company policies and procedures, and a higher degree of responsiveness and cohesiveness,” said Amy Gohsler, President of The Insurance Alliance.

“Acuity loves agents,” said Melissa Winter, Acuity President. “We have the heart of a regional carrier with the strength of a national, and we are committed to being a true partner for agents throughout Pennsylvania and across our entire 32-state operating territory.”

Some of the comments from The Insurance Alliance Network survey included: 

“Acuity turns things around quickly and always answers the phone.”

“Acuity’s responsiveness and approach to underwriting show they are looking for ways to write business.”

“Acuity writes what we write and is aggressive in doing so.”

“Our underwriter is a great asset to our producers as she looks deeply into an account and underwrites on their merits.”

The Insurance Alliance Network is a collective of seven premier independent agencies in the Central, greater Lehigh Valley, and Southeast regions of Pennsylvania. Through size, diversity, and broad expertise, The Alliance offers on a regional level what is often found only with national brokers. Founded in 1997, The Alliance continues to provide its members with the support of its business partners while each agency still maintains independence to serve their diverse communities.  The Alliance ended 2023 with a premium volume of over $135 million.

Acuity Insurance is a leading provider of insurance solutions, delivering exceptional coverage and customer service to individuals and businesses in 32 states. With over $3 billion in annual written premium, the insurer manages assets exceeding $7 billion and is rated A+ by AM Best and S&P. Headquartered in Sheboygan, Wisconsin, Acuity employs over 1,700 people.